Monday - Friday: Please note the practice is staffed from 08:00 for telephone calls and emergency contact but the doors do not open until 08:10. The doctors start consulting at 08:45 and the practice nurses start consulting their walk-in surgery at 08:30 unless otherwise stated.
When We Are Closed
When the surgery is closed telephone 111, which is a free phone number which includes free to mobile users. Your call will go direct to the out-of-hours emergency service which will put you in contact with the appropriate service. The appropriate service will be able to give you advice, arrange an appointment at Banbury Hospital or a home visit if required.
We hold an emergency Saturday morning surgery 09:00 – 10:00, you must arrive before 10:00. It is also possible to pre-book an appointment for Saturday morning, please see below.
Routine consultations for patients, who are unable to attend the surgery during the advertised weekday hours, can also be arranged for a Saturday morning. Please contact reception to book. These appointments must be booked during the previous week. It should be noted that it will not be possible to take blood samples or carry out diagnostic tests which are normally carried out by the practice nurse during these appointments, as there will not be a nurse on duty.
Minor Injuries Unit
There is a MIU at Witney Community Hospital which has a walk-in X-ray unit.
Telephone 01993 209400 or 01993 209459 for the X-ray unit for opening hours.
First Aid Unit
There is a first aid unit at Chipping Norton Hospital which is open during the evening when the surgery is closed until 21:00 Monday-Friday and at weekends & Bank Holidays is open 10:00 – 21:00. Contact 01608 648233. Please note there is no direct access X-ray at this hospital.
Oxfordshire Clinical Commissioning Group is responsible for providing the out-of-hours deputising service.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
Treat yourself at home
Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
any medical need, including to donate blood, avoid or escape risk of injury or harm, or to provide care or to help a vulnerable person
travelling for work purposes, but only where you cannot work from home
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if: