The Wychwood Surgery, Shipton-under-Wychwood, Chipping Norton, Oxfordshire, OX7 6BWTel: 01993 831061
Patient Group Minutes
In January 2006 a number of patients from different villages within the practice area and of different age groups were invited to form the Wychwood Surgery Patient Participation Group and the first meeting was in March, when the group met with one of the Partners, Nina Brown, and the Practice Manager, Vanessa Newman. Since 2007 the group have been involved in giving input into the practice plans for development of services both within the practice and within the North Oxfordshire Locality Group, a group of practices, which are involved in commissioning certain services for their patients as agreed with Oxfordshire Clinical Commissioning Group. Since the Group’s inception they have been involved with identifying the need for and setting up a Drop-In Weighing Room for Babies, which is situated next to the reception and waiting room area. The group also helps with our annual fund raising coffee morning for the Lawrence Home Nursing team. When the national drive to introduce “Health Checks” came along the Group assisted with the promotion of these checks and the practice has had a high take-up rate from the patients. The Group has also helped the practice team introduce new online Access and other systems designed to help the practice run a smooth Patient-Centred service. The Group have also given a great deal of their time and support during the period of the application to open a pharmacy within Shipton under Wychwood. This has included attending meetings and email support to the practice team and other patients.
The Group have also been very actively involved in the setting up of the Practice Newsletter and they are involved with the contents and editing of the newsletter before it goes to print. They have become expert at editing out “NHS jargon”.
The current membership of the group are:
Wychwood Surgery Patient Participation Group (PPG) is looking for new members!
Who are we? The PPG is a group of local people who are all registered as patients at the Wychwood Surgery. We meet every three months to discuss changes and innovations at the surgery from the patient’s perspective. We aim to keep all patients informed of what’s happening at the surgery and give feedback to the GPs and Practice Manager. We also discuss and look at the wider local healthcare picture and provision of local healthcare services
Interested in joining us? You don’t need any specialist medical knowledge to join the PPG, and it won’t take up a huge amount of your time. We meet on weekday evenings at the surgery, usually at 7pm. We would particularly like to welcome new members who are under 30, or who have young children, but anyone is free to apply! Please contact me at the email address below if you are interested in joining the PPG: We are also looking at innovative ways of reaching the practice population and would welcome input from those of you who feel you can contribute in this area.
Please contact us through firstname.lastname@example.org or by letter to the surgery addressed for the attention of the Wychwood PPG.
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Wychwood Surgery Patient Participation Group (PPG)
What is the Patient Participation Group?
The PPG is a group of local people who are all registered as patients of the Wychwood Surgery. As well as suggestion boxes and satisfaction surveys, a more direct method of communication is to have a PPG, and this has become the norm for most practices. There are no prescribed rules for PPGs, which are grass-roots organisations acting as a critical friend to their Practice. In turn the Practice engages with the PPG and if in agreement will act upon the Group’s suggestions for improvement.
Please note that the PPG is not a complaints forum and cannot take up single issues on your behalf. The Practice does have a complaints procedure which can be reviewed on the practice website www.wychwoodsurgery.co.uk or by writing to the Practice Manager, Mrs Vanessa Newman
Our Surgery’s PPG
The Wychwood Surgery’s PPG was launched in 2006. Meetings take place at the Practice and are usually joined by the Practice Manager and a GP. The aims of our PPG are set out in the box below. The Minutes of the Group’s meetings are published on the Surgery’s website and on the PPG’s Notice Board in the Surgery’s Waiting Room.
Members are co-opted. If possible the membership should reflect the range of the Practice’s population, including those who are hard to reach or with long term conditions. The membership should also include people from the various villages served by the Practice.
Currently about eight Practice patients meet every 3 months to discuss changes and innovations at the Surgery from the patients’ perspective. The group aims to keep all patients informed of what is happening at the surgery and give feedback to the GPs and Practice Manager. This provides an opportunity for Surgery personnel to discuss issues of concern to patients outside their busy day-to-day schedules.
Interested in joining us?
You don’t need any specialist medical knowledge to join the PPG, and it won’t take up a huge amount of your time. We meet quarterly at the surgery, on a weekday evening, usually at 7pm. We would particularly like to welcome new members who are under 30, or who have young children, but anyone is welcome to apply. If you are interested, please contact the PPG by emailing
email@example.com or by letter to PPG, via the Surgery
Our aims are to -
1 Ensure patients have a voice in the organisation of their care.
2 Act as a forum with the Practice for the discussion of patients’ views and suggestions.
3 Contribute to Practice decision making and consult with the Practice on service development – with a view to continuous improvement of services and quality of care.
4 Provide feedback on patients’ needs, concerns and interests, which may include challenging the Practice constructively if necessary.
5 Ensure patient information and advice is clear and readily available.
6 Nurture improved communications between the Practice and patient, including assisting in the development of the Practice Newsletter, Patient Satisfaction Surveys such as the Friends & Family Test, website and other social media.
7 Represent Practice patients’ views on forums concerned with the local provision of healthcare services, and to liaise with other Patient Participation Groups within the area.
8 Assist the Practice in ensuring the reception areas are patient-friendly, and ensure patients understand the Practice facilities – booking appointments, waiting areas, toilets etc.
9 Advise the Practice on physical access to the surgery particularly by disabled patients.
10 Be available both to offer advice to the Practice in preparing for Care Quality Commission Inspections, and also to meet the CQC inspectors.
11 Help the Practice influence the provision of secondary health care and social care locally.
12 Advise on and support activities within the Practice which promote healthy lifestyle choices, including the provision of preventative medicine.
The NHS has recently undergone significant changes in the methods by which it purchases clinical services from providers on your behalf. Clinical Commissioning Groups (CCGs) are now responsible for planning and designing local health services in England. Wychwood Surgery is part of the North Oxfordshire Locality Commissioning Group which is a locality sub-division of the Oxfordshire Clinical Commissioning Group (OCCG). The OCCG is responsible for ensuring that GP Practices within Oxfordshire provide General Medical Services (GMS) and other national and locally agreed NHS Services in accordance with NHS contract requirements. In addition there are local patient forums – ours is the North Oxfordshire Locality Patient and Public Forum.
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
Wychwood Surgery Patient Participation Group (PPG ) is a group of people who are all registered patients at the Wychwood Surgery. The intention is to meet every 2-3 months on a weekday evening at the surgery, around 7pm, to discuss changes and innovations and give information and feedback on the healthcare that patients are receiving. Currently, along with other areas of the country Oxfordshire is undergoing a Transformation Plan as a consequence of the Government’s Big Health and Care Consultation. We are likely to see considerable changes to our Healthcare system and it is vital that the patient’s voice is heard. We have an excellent Surgery here in Wychwood, and the principal aim of our PPG is to help the surgery maintain its highest standards. Would you consider joining us to help with this? You don’t need any specialist medical knowledge, and it won’t take up much of your time, we would particularly welcome members under 40yrs or those who have children, but anyone would be very welcome. There has never been a more important time to stand by your GP Surgery, please consider joining the PPG. If you’re interested contact email: firstname.lastname@example.org or write to the PPG via the Surgery
Who are we? The PPG is a group of local people who are all registered as patients at the Wychwood Surgery. We meet every couple of months to discuss changes and innovations at the surgery from the patient’s perspective. We aim to keep all patients informed of what’s happening at the surgery and give feedback to the GPs and Practice Manager.
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